The Saudi Arabia Ministry of Tourism has introduced updated regulatory measures governing hotels and accommodation providers in Mecca and Medina ahead of the upcoming Hajj pilgrimage season.
The revised framework outlines specific violations and corresponding penalties, with stricter provisions for repeat offences. Authorities stated that as visitor numbers increase during Hajj, the objective is to ensure consistent service standards across all types of accommodation, including luxury hotels and temporary housing facilities.
Under the new regulations, penalties will escalate for repeated violations. Fines may be doubled if a prior penalty was lower than the prescribed minimum, while higher minimum fines will apply where applicable. Violations committed within the same Hajj season may result in additional penalties. Authorities will also continue to monitor and act on offences outside the Hajj period.
In addition to financial penalties, repeated non-compliance may lead to temporary closure of establishments or suspension of operating licences during the Hajj season. A third violation may result in permanent licence revocation.
The regulations apply across five categories of hospitality providers, ranging from five-star hotels to smaller and temporary accommodation units. Penalties are scaled based on business size, with micro-enterprises subject to reduced fines, while larger operators are liable for the full penalty amount.
In Mecca and Medina, fines range between SAR 2,000 and SAR 14,000. For temporary Hajj accommodation, penalties may reach up to SAR 50,000, along with possible closure until compliance requirements are met.
The Ministry stated that these measures are intended to support safe, clean, and reliable accommodation for pilgrims, while addressing recurring service issues during the Hajj season.
